These Terms and Conditions shall apply to the providing of entertainment in the form of a DJ with lighting.
INSURANCE & LIABILITIES
We have public Liability cover for up to £2 Million and Professional Indemnity of up to £1 Million
COMPLAINTS PROCEDURE
Any complaint with respect to any work carried out by us must be made in writing within 28 days of the work being completed.
The Customer shall give the Company the opportunity to investigate or resolve any issues before corresponding with any other party. We will not be liable for resolving any mistakes, issues or problems unless all correspondence remains with us until this investigation has been carried out.
We will contact you within 10 working days of receipt of the complaint to confirm receipt. We will then endeavour to resolve all disputes amicably and professionally within a further 15 working days. Should the dispute take longer, we will notify you accordingly.
CONSUMER RIGHTS
Nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a consumer, including those arising out of The Supply of Goods and Services Act 1982 or any amendments thereto. For more information about your statutory rights, please contact the Citizens’ Advice Bureau.
ABUSE
We will not tolerate any abusive behaviour, language or threats to any staff or other customers, whether in person, on the telephone or in writing. Anyone behaving in this manner on the premises will be asked to leave and the police will be contacted if required.
DATA PROTECTION
We will retain your details and hold them on a secure database for the purpose of direct marketing. If you wish to be removed from our database, please write to us to let us know.
We will not share your personal data with any third parties for any reasons without your prior consent. Such data will only be collected, processed and held in accordance with our rights and obligations arising under the provisions and principles of the Data Protection Act 1998.
We have the right to pass on any personal information provided by the Customer to relevant authorities including, but not limited to, the police. In the event that the Customer is in breach of these Terms and Conditions, we may also pass on any such information to credit reference agencies and debt recovery agencies.
NO WAIVER
No failure by either the DJ or the Customer to enforce the performance of any provision in these Terms and Conditions shall constitute a waiver of the right to subsequently enforce that provision or any other provision of these Terms and Conditions. Such failure shall not be deemed to be a waiver of any preceding or subsequent breach and shall not constitute a continuing waiver.
SEVERANCE
If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected thereby.
FORCE MAJEURE
Neither Party to these Terms and Conditions shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that Party. Such causes include, but are not limited to: lack of availability of parts, power failure, Internet Service Provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the Party in question.
LAW AND JURISDICTION
These Terms and Conditions shall be governed by the laws of the Isle of Man.
Any dispute between the Parties relating to these Terms and Conditions shall fall within the jurisdiction of the courts of the Isle of Man.
DEPOSITS
Deposits are taken to secure the booking, these are non-refundable unless;
the booking is cancelled with no less than 10 days notice.
If for any reason we have to cancel it, the reason will be explained, and deposit refunded to you.